Terms & Conditions

Last Updated: October 9, 2025

Store Name: Ilovetenn Store

Support Email: support@ilovetenn.com

Business Address: 5682 Willow Rd, Hendersonville, NC 28739, United States

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Welcome to Ilovetenn Store (the “Website,” “Site,” or “Store”). These Terms & Conditions (“Terms”) constitute a legally binding agreement between you and Ilovetenn Store regarding your access to and use of our online platform.

Whether you are here to discover our latest Maxi Dresses, purchase an elegant Evening Gown, or explore our Cocktail Dress collection, your use of this Site is subject to the following terms. By accessing, browsing, or placing an order at ilovetenn.com, you confirm that you have read, understood, and agree to be legally bound by these Terms, along with our integrated Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

1. Eligibility and User Obligations

Age Requirement: You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use this Website or place an order. By using the Site, you represent and warrant that you meet this requirement.
Lawful Use: You agree to use the Website only for lawful purposes. You are prohibited from using the Site to transmit any material that is defamatory, offensive, or otherwise violates the rights of third parties or applicable laws.
Account Accuracy: You represent that all information provided to us—including your billing address, shipping address for your Casual Dresses, and contact details—is accurate, current, and complete. Providing false information may result in the immediate cancellation of your order.

2. Products, Pricing, and Descriptions

Product Representation: Ilovetenn Store makes every effort to describe our Formal + Evening Dresses as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are 100% accurate, complete, or error-free.
Pricing: All prices are listed in U.S. Dollars (USD). We reserve the right to change prices at any time without notice. In the event of a technical or pricing error, Ilovetenn Store reserves the right to cancel or refuse any order placed at the incorrect price, even after payment has been processed.
Availability: Our inventory moves quickly. We reserve the right to limit the quantities of any products or services that we offer or to discontinue any product (such as a specific seasonal Maxi Dress) at our sole discretion.

3. Orders and Payment Terms

Order Acceptance: Your receipt of an electronic order confirmation does not signify our final acceptance of your order. Ilovetenn Store reserves the right at any time after receipt of your order to accept or decline it for any reason.
Payment Processing: All payments are handled via secure, PCI-compliant third-party processors. Ilovetenn Store does not store your full credit card information on its servers. By providing a payment method, you represent that you are authorized to use that method.
Fraud Prevention: We use automated systems to detect and prevent unauthorized transactions. Orders flagged as high-risk may be held for manual verification or cancelled to protect the cardholder.

4. Shipping, Title, and Risk of Loss

Delivery Estimates: Shipping times and transit estimates (typically 2–5 business days) are provided for informational purposes and are not guaranteed. Ilovetenn Store is not liable for delays caused by shipping carriers or customs.
Risk of Loss: The risk of loss and title for all items purchased from Ilovetenn Store pass to the customer upon our delivery of the items to the shipping carrier.
Address Responsibility: We ship exactly to the address provided at checkout. It is the customer's responsibility to ensure the accuracy of the delivery destination.

5. Intellectual Property Rights

All content included on the Website—including but not limited to the text, graphics, logos, images of our Cocktail Dresses, button icons, and digital files—is the exclusive property of Ilovetenn Store or its content suppliers and is protected by United States and international intellectual property laws.

Limited License: You are granted a limited, non-exclusive license to access the Site for personal shopping use.
Prohibitions: You may not reproduce, duplicate, copy, sell, or otherwise exploit any portion of the Site for commercial purposes without express written consent from Ilovetenn Store.

6. Limitation of Liability and Warranty Disclaimer

"As Is" Basis: The Website and all products sold through it are provided on an “as is” and “as available” basis. Ilovetenn Store makes no warranties, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Liability Cap: To the maximum extent permitted by law, Ilovetenn Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of the Site or the purchase of products. Our total liability to you for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Ilovetenn Store and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

8. Governing Law and Dispute Resolution

Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles.
Venue: Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in North Carolina.

9. Modifications to Terms

We reserve the right to update or change these Terms at any time. Any revisions will be effective immediately upon being posted on the Site with the updated "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.