Privacy Policy

Last Updated: October 9, 2025

Store Name: Ilovetenn Store

Support Email: support@ilovetenn.com

Business Address: 5682 Willow Rd, Hendersonville, NC 28739, United States

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

At Ilovetenn Store, we recognize that your privacy is as important as the style and quality of the fashion we provide. Whether you are browsing our collection of Maxi Dresses or purchasing a Formal Evening Gown for a special milestone, we are committed to protecting the personal information you share with us.

This Privacy Policy explains how Ilovetenn (“we,” “us,” “our,” or the “Store”) collects, uses, discloses, and safeguards your information when you visit our website, ilovetenn.com. By using our services, you consent to the data practices described in this policy.

1. Data Controller and Contact Information

For the purposes of applicable data protection laws (including the CCPA and GDPR), Ilovetenn Store is the data controller responsible for your personal information. If you have any questions about how we handle your data or wish to exercise your privacy rights, please contact our dedicated privacy team:

  • Email: support@ilovetenn.com

  • Physical Address: 5682 Willow Rd, Hendersonville, NC 28739, United States

  • Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

2. Shopify Platform and Data Hosting

Our store is built and hosted on the Shopify platform. Shopify provides us with the e-commerce infrastructure that allows us to showcase our Cocktail Dresses and process your transactions securely.

As a result, your personal information is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on secure servers protected by advanced firewalls. Shopify processes this information on our behalf to ensure that your shopping experience is seamless, from cart to doorstep.

3. Information We Collect

To provide you with a personalized fashion experience, we collect several categories of information:

  • Contact Information: Your full name, email address, billing address, shipping address, and phone number. This is primarily used for order fulfillment and customer support.

  • Transaction and Order Data: Details about the Casual Dresses or Evening Sets you have purchased, order totals, and your purchase history.

  • Payment Information: To ensure maximum security, all payments are handled by PCI-compliant third-party processors. We receive confirmation of payment (transaction IDs) but never see or store your full credit card numbers or CVV codes.

  • Technical and Device Data: When you visit ilovetenn.com, we automatically collect your IP address, browser type, operating system, and device identifiers via cookies and similar tracking technologies.

  • Engagement Data: Any reviews, comments, or photos of you wearing our dresses that you voluntarily submit to our site or social media tags.

4. How We Use Your Personal Information

We use the data we collect for legitimate business purposes, including:

  • Order Fulfillment: Processing your payment, arranging for shipping to your North Carolina or international address, and providing you with invoices/order confirmations.

  • Customer Support: Responding to your inquiries about dress sizing, shipping delays, or return requests.

  • Website Optimization: Analyzing how users navigate our site to improve the layout and accessibility of our Cocktail and Maxi Dress categories.

  • Fraud Prevention: Monitoring transactions for potential risks or fraudulent activity to protect both the store and our customers.

  • Marketing Communication: Sending you updates on new arrivals or seasonal sales (only if you have explicitly opted-in to our newsletter).

5. Sharing Your Information with Third Parties

Ilovetenn Store does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share data with trusted service providers who are essential to our operations:

  • Logistics Partners: Shipping carriers (USPS, FedEx, UPS) receive your name and address to deliver your order.

  • Payment Processors: Secure gateways that authorize your credit card or PayPal transactions.

  • Analytics Providers: Tools like Google Analytics that help us understand site traffic and user behavior.

  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and safety.

6. International Data Transfers

As we operate on a global e-commerce infrastructure, your information may be transferred to and maintained on servers located outside of your state or country (including the United States and Canada). By providing your information, you consent to these international transfers necessary for processing your order and maintaining the website.

7. Your Privacy Rights and Choices

Depending on where you live (such as California, Virginia, or the EEA), you may have specific rights regarding your data:

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can request that we correct inaccurate or incomplete data.

  • Right to Deletion: You can ask us to delete your personal information, subject to certain legal exceptions (e.g., tax record requirements).

  • Opt-Out of Marketing: You can unsubscribe from our fashion updates at any time by clicking the "Unsubscribe" link in any email or contacting support@ilovetenn.com.

  • California Privacy Rights (CCPA): California residents have the right to request a disclosure of the categories of personal info collected and the right to opt-out of the "sharing" of info for cross-contextual behavioral advertising.

8. Data Retention and Security

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, such as completing your order of Evening Dresses or complying with legal, accounting, or reporting requirements.

To protect your data, we implement reasonable technical and organizational safeguards. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Cookies and Tracking Technologies

Ilovetenn uses cookies to enhance your shopping experience. Cookies allow us to remember the items in your shopping cart and recognize you when you return to our site. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of the website.

10. Children’s Privacy

Ilovetenn Store does not knowingly collect personal information from children under the age of 13. Our website is intended for a general adult audience interested in fashion and apparel. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.